Coin Cloud works every day to build and sustain the trust of our biggest asset — our customers. And transparency creates trust, so we are honest about our rates. DCM exchange rates are designed to cover both the concrete and flexible costs of maintaining a national network of two-way DCMs. As the market fluctuates, our rates also adapt.
Coin Cloud pays hosts a monthly rent to sub-lease the space inside of their stores where our kiosks operate. This allows us to put machines in prime, convenient locations.
As a registered Money Services Business (MSB), Coin Cloud has a full-time team to execute a Bank Secrecy Act (BSA) compliance program. This is in place to prevent money laundering and other crime.
Coin Cloud DCMs are serviced by armored truck carriers that pick up and drop off cash at each of our locations.
MSBs, bitcoin-related businesses, and cash-intensive businesses each require unique banking relationships that incur additional fees from standard checking accounts, and Coin Cloud falls under all three categories.
DCMs require maintenance and repairs to stay operational, including regular servicing, parts replacement, bill jams and other fixes.
Coin Cloud must compensate for potential theft, damage, and other adverse outcomes that may occur through running a cash-intensive kiosk business.
Coin Cloud provides live US-based phone, text, chat and email support seven days a week to help guide customers through the process of buying and selling digital currency. Our highly-skilled, best-in-class customer service team can be reached at (855) 264-2046.
Disclaimer: The information and views supplied on the Coin Cloud blog are for educational and entertainment purposes only. We are not financial advisors, so please do your research and consult with a trusted financial specialist before investing your money.
Founded in 2014 in Las Vegas, Nevada, Coin Cloud is the leading digital currency machine (DCM) operator. With over 4,500 locations nationwide, in 48 states and Brazil, Coin Cloud operates the world’s largest and fastest-growing network of 100% two-way DCMs, a more advanced version of the Bitcoin ATM. Every Coin Cloud DCM empowers you to quickly and easily buy and sell over 40 cryptocurrency options with cash.
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