How Bitcoin ATM Exchange Rates Work

7 Factors That Impact BTM Exchange Rates
Coin Cloud Team
, published on 
May 1, 2020
How Bitcoin ATM Exchange Rates Work

Transparency creates trust. We work every day to build and sustain the trust of our biggest asset — our customers. Recently, our customer care team (available for live chat 7 days a week!) received several inquiries about our BTM fee structure.

As you may know, BTM exchange rates are designed to cover both the concrete and flexible costs of maintaining a national network of two-way cryptocurrency ATMs. As the market fluctuates, our rates must adapt. In this article you will discover the 7 factors that impact Bitcoin ATM exchange rates.

1. Rent needs to be paid.

Coin Cloud pays our hosts a monthly rent to sub-lease the space inside of their stores where our kiosks operate. This allows us to put machines in prime, convenient locations for you.

2. A compliant BTM is a safe BTM.

As a Money Service Business (MSB), Coin Cloud has a full compliance team that executes a Bank Secrecy Act compliance program to prevent crime and money laundering.

3. Consider how the cash is transported.

Coin Cloud kiosks are serviced by armored truck carriers that pick up and drop off cash at each of our 627+ locations.

4. We have relationships with several banks.

MSBs, bitcoin-related businesses, and cash-intensive businesses (Coin Cloud matches all three!) require unique banking relationships that incur additional fees from standard checking accounts.

5. Repairs and maintenance, blah!

Cryptocurrency kiosks require maintenance and repairs to stay operational, including parts and bill jams that need repairs.

6. Covering inherent operational risk.

Coin Cloud must compensate for theft, damage, or other adverse outcomes that may occur.

7. Best-in-class customer support.

Coin Cloud provides live phone and email support seven days per week to help guide customers through the process of buying and selling cryptocurrency. We’ve set out to build a relationship with you and the rest of our customers.

If you have any questions or need us to clarify any element of this, please don’t hesitate to reach out to our awesome customer support team at (855) 264–2046. They are highly skilled and willing to help you make decisions about our service as well as understand how to use Coin Cloud Bitcoin ATMs.

Disclaimer: The information and views supplied on the Coin Cloud blog are for educational and entertainment purposes only. We are not financial advisors, so please do your research and consult with a trusted financial specialist before investing your money.

What is Coin Cloud?

Founded in 2014 in Las Vegas, Nevada, Coin Cloud is the leading digital currency machine (DCM) operator. With over 4,500 locations nationwide, in 48 states and Brazil, Coin Cloud operates the world’s largest and fastest-growing network of 100% two-way DCMs, a more advanced version of the Bitcoin ATM. Every Coin Cloud DCM empowers you to quickly and easily buy and sell over 40 cryptocurrency options with cash.

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